FAQ

Answers to Questions Frequently Asked by Visitors to Castletown

Visiting Castletown

 

How do I get to Castletown?

Castletown is only 10 minutes away from Liffey Valley Shopping Centre and the M50 and is easily accessible by car from Exit 6 off the M4 at Celbridge West. You can also take the 67 bus from Dublin City Centre to the Castletown stop on Main Street in Celbridge.

Plan your trip here. Please note that you can only access Castletown by car from Exit 6, M4 via Barnhall Road. Despite what Google Maps may show, the gates at Main Street, Celbridge, are for pedestrians and bicycles only!

Is there visitor parking in Castletown?

Yes, the visitor car park is on your left as you approach the house. Disabled parking spaces are available closer to the house near the Kitchen Wing (at the far end of the house as you approach it).

How do I buy a ticket?

At the moment, tickets can only be bought on site from our Ticket Office in the main house.

I have a valid OPW Heritage Card. Do I still have to go to the Ticket Office?

Yes. Our staff will check your card and then issue a ticket for either a self-guided visit or a guided tour.

How do I make a group booking?

If you wish to make a booking for a group of more than eight people, please call or email us well in advance: +353 1 6288252 or castletown@opw.ie.

What is the difference between guided tours and self-guided visits?

Tickets for self-guiding allow you to visit the house as well as any exhibitions within the main house at your own pace. They are cheaper than tickets for a guided tour. Guided tours are given by our knowledgeable staff and offer a great overview of Castletown’s colourful history. Tours take about one hour.

Can I pay using my credit card?

Yes, we accept all credit cards except American Express.

Venue Hire

 

When can I view potential venues for my event at Castletown House?

A member of our Bookings Team would be delighted to show you the venue best suited to your event. Get in touch to arrange a site visit by calling +353 1 6288252 or email castletownevents@opw.ie.

How can I book a venue at Castletown House?

All provisional bookings may be made by email. Get in touch to check availability for your event.

Can anyone book a venue at Castletown House?

All venues in Castletown House are available for corporate hire. Event spaces Castletown House are not available for hire to private individuals.

I want to use Castletown’s grounds for an event – is this possible?

We consider proposals for outdoor events on a case-by-case basis. Please contact us with your idea or query.

Which catering companies can I use?

We recommend using catering companies from this approved panel or the on-site catering company, The Caterers. It is a condition of hire that the agreement of Castletown Events Management be obtained in advance of the awarding of any catering contract.

Can I get married at Castletown?

Castletown House is not available for wedding ceremonies.

Do you have Wi-Fi?

Yes, complimentary Wi-Fi is available throughout the complex in all venues.

Do you have cloakroom facilities?

Cloakroom facilities are available in all of our venues.

Can I avail of tours for my delegates?

Once your event has been confirmed with us, we can arrange tours of Castletown House for your delegates.

Why do I have to leave my backpack in a locker?

To avoid accidental knocks and scrapes to delicate items along walkways and corridors, we ask that you leave your bag in one of our lockers before starting your visit. Lockers require a €1 deposit.

Can I take a buggy/pram into the main house?

Unfortunately, prams and buggies are not allowed in the museum rooms. We will store these for you during your visit – please ask one of our guides at the information desk for assistance.

Does the house have wheelchair access?

While the house has a lift, it is not a fire lift and so, unfortunately, only the ground floor is universally accessible.

Do you have an audio guide?

We do not have an audio guide at present, but you can use our free Wi-Fi access in Castletown to download our free App with information about the displays and a pre-recorded audio tour (available for Android and iOS). Please ask one of our guides for the Wi-Fi access codes.

Do you have any information material in foreign languages?

Yes, we offer a leaflet with information on Castletown House in the following languages: Irish, English, French, Spanish, German, Chinese, Italian and Polish.

Can I take photographs?

Yes, you may take photographs and videos for personal use while visiting Castletown. Feel free to share them with us and on social media. Inside the house, however, please turn off your flash, as our collection is light sensitive. Please note that selfie sticks and tripods are not allowed to be used during your visit and we would ask you not to video or record guided tours.

How do I find out about events in Castletown?

Please sign up to our newsletter or visit What’s On to find out more about our exciting programme of events. You can also download our 2017 Cultural Programme here or pick up a copy during your visit.

I am attending a meeting/conference in Castletown. How do I find my venue?

Our conferencing facilities are all located in the Stable Wing (facing the house, the wing is on your right hand side). Events held there will be signposted for your convenience. Our staff on site will also be happy to direct you.